Ashley Riley is the Director of Risk Management for Ohio Insurance Agents. She is responsible for helping independent agents protect one of their most significant assets, their businesses. Ashley is a seasoned professional with two decades of invaluable experience in the insurance industry with a track record that spans claims handling, underwriting, and adeptly leading the Agency Services team at OIA. 

One of Ashley's distinctive contributions is empowering independent agents to fortify their agencies against potential risks. Through knowledge, mentorship, and an understanding of the insurance landscape, Ashley has become a reliable ally for those navigating the complexities of risk management. Ashley's professional philosophy is rooted in a passion for safeguarding clients' interests. This attitude ensures the protection of assets and fosters enduring relationships with clients and colleagues alike. 

Ashley graduated from The Ohio State University with a bachelor's degree in risk management. She and her family currently reside in Gahanna; outside of work and spending time with her family, she enjoys traveling, cooking, and reading. 

Amanda H. Juratovic has been promoted to Assistant Vice President of Errors & Omissions Operations at Big I Advantage®. In her new role, Amanda will lead the Big "I" Professional Liability program, which offers exclusive, member-only agency E&O coverage through endorsed carrier Swiss Re Corporate Solutions and several other providers.

Amanda has been a vital member of the E&O team since 2006, where she has overseen the program's underwriting, retail, and wholesale operations. Her intelligence, energy, and strategic insight have significantly contributed to the success of the Big "I" Professional Liability program over the past fifteen years.

Mark Wolf, President of Big I Advantage®, praises Amanda's broad experience and deep understanding of the program's history and unique value. “Having a leader with Amanda's broad experience and understanding of our program's history and unique value offering positions us for optimal program excellence."

Beth Whitney, Senior Vice President of Swiss Re Corporate Solutions, shares her enthusiasm: “I'm excited to see where Amanda leads the program as we work with our valued state association partners to continue bringing leading coverage to agents and brokers nationwide."

Before joining the Big "I," Amanda gained extensive experience in reinsurance and insurance wholesale operations. She holds a bachelor's degree in business administration from The College of William & Mary.

Amanda H. Juratovic's promotion marks a significant milestone in her career and positions her to drive continued excellence and innovation in the Big "I" Professional Liability program.

Dustin is Company Partners Manager here at OIA & considers himself an industry “lifer” with 20 years of industry experience.  Upon graduation in 2003 from Ohio University with a finance degree, Dustin started off in sales at his best friend’s Dad’s captive agency.  He has underwritten & managed territories for Buckeye Insurance Group (Piqua, OH) & has worked with carriers to recruit agents into the industry.  

This is Dustin’s 2nd stint @ OIA, 1st stint being pre-Big “I” merger at PIA on the E&O team.  In between stints, he helped State Auto’s Product team implement their digital Commercial Auto product in their 33 operating states.  He brings a passion for our industry & has achieved the API (Associate in Personal Insurance) designation from the American Institute For Chartered Property Casualty Underwriters (The Institutes).

Seth isn't your average insurance guy.  He leverages his experience as a Personal and Commercial Lines Agent to serve as OIA's Member Experience Manager.  He brings not just knowledge, but a passion for the industry and coaching to empower member agencies.

Before diving into membership efforts, Seth championed client service and experience while leading Personal Lines team meetings and serving on other agency leadership teams. He kept his finger on the pulse of the industry by collaborating with carriers on policy updates, and even lent his expertise to the agency's marketing team. 

A true "insurance nerd", Seth enjoys interpreting policy language and proudly holds CIC, CRM, and TRA designations, and is currently on the path to achieving his CPCU.

Marion Townes is a seasoned insurance professional with over two decades of experience. As Vice President and Branch Manager at a leading insurance firm, Marion excels in strategic management, client relations, and driving operational excellence. 

Her expertise in risk management and regulatory compliance ensures tailored insurance solutions that exceed client expectations. Marion's leadership fosters innovation and growth within her team, solidifying her reputation as a respected leader in the insurance industry.

VP, Agency SuccessVP, Agency Success

- Founding success and operations divisions using a multi-tier segmentation approach to customer engagement

- Developing marketing strategies for existing and new market penetration

- Scaling processes during hyper-growth and maintaining high levels of customer satisfaction and engagement, while utilizing automation and efficiency to stay lean

- Leading success, operations, and marketing teams through a rapidly changing environment

Chief Executive Officer for Ohio Insurance Agents Association (OIA), a statewide association that is the leading advocate for insurance consumers, independent agents, IA carriers and a competitive insurance marketplace. OIA represents 1,400 independent insurance agencies and 12,000 insurance agents who are responsible for fulfilling 82 percent of the commercial insurance and 44 percent of the personal insurance and risk management needs of Ohio's businesses and citizens.

Insurance Agency Value Creator - For the last 14 years I have worked with Independent Insurance Agency Owners to help them answer four questions: Where are you today? Where are you taking the firm? How will you get there? What roadblocks or obstacles stand in your way? Through this consultative approach I collaborate with current and future Platform Partners on how to best be a resource through business development and mergers and acquisitions.

I am a seasoned professional in the insurance industry, currently serving as Vice President of Business Development. A graduate of the University of Akron, I am equipped with the knowledge and advanced skills necessary to excel in the insurance industry. Previous roles helped to hone my expertise as a Senior Consultant and MarshBerry where I demonstrated exceptional insight and strategic thinking in advising clients.
Throughout my career, I have been recognized for my ability to navigate the complexities of the insurance industry and identify opportunities for growth and innovation. 

I am a dedicated professional that strives for continuous learning and staying abreast of industry trends. With a strong foundation in business development and a passion for creating value for clients, I have established myself as a trusted leader in the insurance sector.

Chief Executive Officer for Ohio Insurance Agents Association (OIA), a statewide association that is the leading advocate for insurance consumers, independent agents, IA carriers and a competitive insurance marketplace. OIA represents 1,400 independent insurance agencies and 12,000 insurance agents who are responsible for fulfilling 82 percent of the commercial insurance and 44 percent of the personal insurance and risk management needs of Ohio's businesses and citizens.

Chief Executive Officer for Ohio Insurance Agents Association (OIA), a statewide association that is the leading advocate for insurance consumers, independent agents, IA carriers and a competitive insurance marketplace. OIA represents 1,400 independent insurance agencies and 12,000 insurance agents who are responsible for fulfilling 82 percent of the commercial insurance and 44 percent of the personal insurance and risk management needs of Ohio's businesses and citizens.