6 Common E&O Claims and How to Avoid Them

A millennial in a risky business affectionally referred to as The Beyoncé of Insurance – it’s no secret that Ashley Fitzsimmons is an insurance nerd with a passion for this industry. She’s been in your shoes. After nearly a decade as the fourth generation in an independent agency near Scranton, PA, she’s taken a little detour to join the team at Ohio Insurance Agents in Columbus. Her love for her clients helped secure the 2018 National CSR of the Year award. She was even able to turn her misadventures in online dating into writing policies. In traveling to different events and meeting hundreds of agents, she realized she can make an even bigger impact by helping independent agents thrive all over the country. Connect with her. Use her as a resource. Or just have a martini with her – whatever it is, she’s here to help!

Ashley Riley is the Director of Risk Management for Ohio Insurance Agents. She is responsible for helping independent agents protect one of their most significant assets, their businesses. Ashley is a seasoned professional with two decades of invaluable experience in the insurance industry with a track record that spans claims handling, underwriting, and adeptly leading the Agency Services team at OIA. 

One of Ashley's distinctive contributions is empowering independent agents to fortify their agencies against potential risks. Through knowledge, mentorship, and an understanding of the insurance landscape, Ashley has become a reliable ally for those navigating the complexities of risk management. Ashley's professional philosophy is rooted in a passion for safeguarding clients' interests. This attitude ensures the protection of assets and fosters enduring relationships with clients and colleagues alike. 

Ashley graduated from The Ohio State University with a bachelor's degree in risk management. She and her family currently reside in Gahanna; outside of work and spending time with her family, she enjoys traveling, cooking, and reading.