Claims That Will Convince Your Insured to Enhance Their Homeowners Coverage - OnDemand

Claims That Will Convince Your Insured to Enhance Their Homeowners Coverage - OnDemand

This course will provide you with the knowledge to save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure.  This course will review several claims and coverage examples agents can use to talk their insureds through the importance of adequate homeowners coverage and endorsements to make the policy as broad as possible. 

Nicole Broch, CIC, CISR

Territory Sales Manager

The Hanover Insurance Group

Nicole Broch spent over a decade as an Independent Insurance Agent and Manager of a successful partnership between a community financial institution and a local independent agency in Springfield, Illinois.  She attended The Hartford School of Insurance and achieved her National Underwriter awarded Personal Lines Coverage Specialist (PLCS) designation in 2005.  She went on to receive the National Alliance CISR designation in 2007 and CIC designation in 2009. 

In addition to teaching National Alliance CISR modules, IIABA Errors & Omissions, Ethics, and customer service and professional development topics for IIAs, PIAs, and trade associations throughout the country, she is the Territory Sales Manager for The Hanover Group, supporting independent agents throughout Central and Southern Illinois.  Originally from Florida, Nicole has a Bachelors degree in English from Florida State University and a Masters degree in Public Administration from the University of South Florida.  Nicole has two children, Natalie and T.J., and enjoys playing golf, running, spending time with family, and volunteering in her community and in the insurance industry.

Key:

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Module One
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Module One Quiz
8 Questions  |  Unlimited attempts  |  8/8 points to pass
8 Questions  |  Unlimited attempts  |  8/8 points to pass
Module Two
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Module Two Quiz
4 Questions  |  Unlimited attempts  |  4/4 points to pass
4 Questions  |  Unlimited attempts  |  4/4 points to pass
Module Three
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Module 3 Quiz
4 Questions  |  Unlimited attempts  |  7/7 points to pass
4 Questions  |  Unlimited attempts  |  7/7 points to pass
Course Survey
3 Questions
3 Questions Please complete this short quiz.
Certificate
3.00 General credits  |  Certificate available
3.00 General credits  |  Certificate available