HR Investigations Part Two: Interview Techniques
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Episode 2 dives into the art and science of effective interview techniques, starting with what truly defines an interview and how to craft smarter, more strategic questions. We’ll cover everything from sequencing your interviews and sharpening your listening skills to spotting signs of deception or anxiety in responses. You’ll also learn best practices for documenting results and see real-world examples through a case study. This session equips you with practical tools to conduct interviews that uncover deeper insights and drive better outcomes.
This is part of the HR Series designed specifically for insurance agencies to navigate key human resource challenges with confidence. From compliance and hiring practices to workplace culture and employee development, each session offers practical strategies tailored to the unique needs of independent agencies.
Daniel Porter
Consultant
Daniel Porter, CFE, has conducted and managed civil and criminal investigations for over 30 years as a licensed private investigator, a loss prevention manager, and as an investigator and investigations manager with the State of Tennessee. He currently provides training and consulting services in the areas of fraud prevention-detection-investigation as well as ethics, productivity, and leadership. Daniel is a Cum Laude graduate from Middle Tennessee State University's Criminal Justice Program and has been a Certified Fraud Examiner for over 25 years. He has provided training at multiple conferences in the United States and Canada as well as for governmental agencies and professional organizations in various states. He is a guest lecturer at Middle Tennessee State University and the Vanderbilt University School of Law.
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