Inflation and Personal Lines: Helping Insureds Understand Why It Matters and What to Do- OnDemand

Inflation and Personal Lines: Helping Insureds Understand Why It Matters and What to Do- OnDemand

Personal lines insurance consumers know the pinch of inflation on seemingly all goods and services. What’s the impact on personal insurance rates and coverage?  This course reviews several factors as to how inflation across other industries impacts personal insurance and how to explain this to insureds. We’ll discuss options in various policies that can help insureds avoid underinsurance and help agents avoid E&O claims stemming from underinsurance situations. 

Nicole Broch, CIC, CISR

Territory Sales Manager

The Hanover Insurance Group

Nicole Broch spent over a decade as an Independent Insurance Agent and Manager of a successful partnership between a community financial institution and a local independent agency in Springfield, Illinois.  She attended The Hartford School of Insurance and achieved her National Underwriter awarded Personal Lines Coverage Specialist (PLCS) designation in 2005.  She went on to receive the National Alliance CISR designation in 2007 and CIC designation in 2009. 

In addition to teaching National Alliance CISR modules, IIABA Errors & Omissions, Ethics, and customer service and professional development topics for IIAs, PIAs, and trade associations throughout the country, she is the Territory Sales Manager for The Hanover Group, supporting independent agents throughout Central and Southern Illinois.  Originally from Florida, Nicole has a Bachelors degree in English from Florida State University and a Masters degree in Public Administration from the University of South Florida.  Nicole has two children, Natalie and T.J., and enjoys playing golf, running, spending time with family, and volunteering in her community and in the insurance industry.

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Module One
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Module 1 Quiz
5 Questions  |  Unlimited attempts  |  5/5 points to pass
5 Questions  |  Unlimited attempts  |  5/5 points to pass
Module Two
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Module 2 Quiz
6 Questions  |  Unlimited attempts  |  10/10 points to pass
6 Questions  |  Unlimited attempts  |  10/10 points to pass
Module Three
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Module Three Quiz
3 Questions  |  Unlimited attempts  |  3/3 points to pass
3 Questions  |  Unlimited attempts  |  3/3 points to pass
Course Survey
3 Questions
3 Questions Please complete this short quiz.