Performance Management

Effective performance management is the cornerstone of strong leadership and organizational success. This program provides leaders with practical tools to set clear expectations, deliver timely feedback, and conduct fair and defensible evaluations. Participants will learn how to recognize and reinforce good performance, address issues promptly, and navigate appraisals with confidence and credibility. Gain the strategies you need to minimize risk, build trust, and foster a workplace culture where employees can thrive.

This is part of the HR Series designed specifically for insurance agencies to navigate key human resource challenges with confidence. From compliance and hiring practices to workplace culture and employee development, each session offers practical strategies tailored to the unique needs of independent agencies.

Michael J. Mirarchi

President

Mirarchi Management Group

Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,260 times to more than 31,000 leaders at employer facilities across North America. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences.