The Accredited Insurance Lines Professional (AILP) is not a beginner program - it's a distinguished, advanced-level designation designed for insurance professionals who want to deepen their knowledge, sharpen their analytical skills, and elevate their professional reputation. Earning the AILP means committing to excellence in every facet of the business - mastering complex coverage concepts, enhancing client relationships, and strengthening your professional impact in the insurance industry.
Why OIA Chose AILP
The AILP designation is designed for insurance professionals who want to elevate their careers and stand out in a competitive marketplace. Through advanced, real‑world coursework, AILP goes beyond foundational learning to build deeper expertise in coverage analysis, nuanced claims scenarios, and complex risk management—helping you think more critically and advise clients with confidence. Earning the AILP also signals professional credibility, demonstrating a commitment to continuous learning, integrity, and high industry standards. As that expertise grows, so does your agency’s value—enhancing service quality, reducing errors, and strengthening trust with both clients and carrier partners.
Similar to OIA offering classes in partnership with the Florida Insurance School for Continuing Education (FISCE), this partnership brings a valuable new learning opportunity for our members. All courses are certified for CE in Ohio.
**Even if you do not complete the designation, taking these courses will improve your daily work AND get you CE towards your next license renewal!
Why This Matters for Agencies
Finding affordable, meaningful professional development for agency staff can be challenging. AILP was designed by MAIA to give agencies a way to invest in employee growth without overextending budgets or time commitments.
By offering AILP, agencies can:
Develop stronger, more confident staff who better support clients
Provide a clear professional development pathway for non‑producer roles
Improve retention by showing a commitment to employee growth
Build internal talent without the higher cost of advanced national designations
AILP allows agencies to strengthen their teams in a structured, association‑supported way while maintaining flexibility and cost control.
Why Consider Earning the AILP
Advance Your Career.
Position yourself as a trusted expert in a competitive marketplace. AILP helps you develop the advanced skill set that unlocks leadership roles and specialized opportunities.
Deepen Your Expertise.
AILP Issues courses tackle real-world challenges helping you think critically and confidently. Other designations focus on coverages, most AILP courses teach about the Issues faced daily and how to navigate them.
Gain Professional Recognition.
Carrying the AILP designation signifies dedication to continuous learning, professional integrity, and the highest industry standards.
Enhance Your Agency’s Value.
Your advanced knowledge becomes your agency’s strength — elevating service quality, reducing errors, and earning trust from both clients and carriers.
Personal Lines Courses
Anyone pursuing the AILP or AILP/PL designation must complete these courses (unless exempt). Each course has a multiple-choice exam at the end of the day, centered on the material presented that day.
COVERAGE COURSES: PL
AILP Coverage: Homeowners
A full day on the mechanics of the homeowners' product:
- Important definitions, review of Section I coverages, additional coverages, and perils
- Certain Section I conditions, such as insurable interest and loss settlement.
- Section II coverages and exclusions.
AILP Coverage: Personal Auto
A full day on the mechanics of the personal auto policy
- Eligibility for personal lines vs. commercial lines
- Importance of personal injury protection, uninsured motorists, property damage liability, optional bodily injury, underinsured motorist, and physical damage coverages
- Important exclusions and problems for each of the coverages
ISSUES COURSES: PL
AILP Issues: Personal Residential Part 1
- Eligibility and business – Airbnb and other business issues, named insured, and occupancy issues
- Definitions creating problems, such as residence premises, insureds or not, and Insured location challenges
- Other Section I Conundrums: Excluded property, D issues, debris removal questions, loss assessment problems, and those pesky peril arguments of accidental discharge or sewer backup, earth movement, ice dam, and/or water seepage
AILP Issues: Personal Residential Issues Part 2
- Loss settlement problems, such as R/C vs. Ordinance or law; Effect of Specified A vs. Additional limits of liability endorsements; Special Loss settlement endorsement
- Waiver of Subrogation or not
- Section II Exposures: Personal injury and social media, Toys, recreational vehicles owned or rented, Host liquor problems and the personal party, Vacations, and watercraft, Aircraft issues – drones and traveling, How much loss assessment is enough
AILP Issues: Miscellaneous Personal
- Condo issues that cause problems: Bylaws and limits; Master policies and deductibles, Special Form and property, loss assessment, and loss of use of rented condos
- Dwelling policy: DP-1 vs. DP-3 – identifying the major differences; Dwelling liability and personal injury; Short-term rental law
- Miscellaneous issues such as cyber, identity theft, and mobile device control over the home
AILP Issues: Personal Auto
- General issues: Eligibility; Customary operator; Named insured or not; TNC and other social media use, like DoorDash, Turo, etc.
- Identification of important issues such as "failure to furnish information, driving non-owned auto, ailment, operator exclusion.
- Auto rental problems of Long-term rental, loss settlement, rental contract requirements, and vehicle types
- General auto issues such as Cancellation - After a total loss and reasons the carrier can cancel "reasonable repairs and expenses" in a loss, Fault or not, Business use, and problems, Trailer or not
AILP Issues: Personal Umbrella
- Overview and Key Features of Personal Umbrella Policies. A deep dive into the ISO Personal Umbrella Liability Policy (DL 98 01 02 15). Available endorsements
- Things to consider when comparing Personal Umbrella Policies. Common Oversights in Personal Umbrella Policy Handling
- Case studies regarding important issues such as Business Use of a Non-owned Auto, Renting an Auto out of the country, and Personal Injury exposures
AILP Issues: Agent's E&O-Legal Duties, Data Risk & Operational Risk Mgmt
- Data privacy compliance and cyber exposures
- Binding authority and underwriting guidelines
- Certificates of Insurance and documentation standards
- ACT best practices for texting and e-delivery
Commercial Lines Courses
Anyone pursuing the AILP or AILP/CL designation must complete these courses (unless exempt). Each course has a multiple-choice exam at the end of the day, centered on the material presented that day.
COVERAGE COURSES: CL
AILP Coverage: Commercial Auto
- Eligibility vs. personal lines for individually owned business vehicles
- Declaration Page importance of Item 2 covered the auto section
- Importance of symbols to create a covered auto definition
- Liability insuring agreement, insured definition, and exclusions
- Physical damage insuring agreement and exclusions
- Important BAP endorsements, such as Additional Insured and amendatory endorsements, etc.
AILP Coverage: Commercial General Liability
- Sources of liability
- Occurrence vs. claims made
- Who is the insured, or not?
- Mechanics of aggregate limits
- An insuring agreement, territory, and known occurrences
- Exclusions such as contractual, pollution, auto, property damage, your work, and product
- An insuring agreement, personal and advertising injury definition, and the need for separate cyber and discrimination
- C medical payments insuring agreement and restrictions
AILP Coverage: Workers' Compensation
- Independent contractor vs. employee
- 3A vs. 3C vs. Limited Other States Endorsements
- Part I Benefits and what it doesn't pay
- Part II EL and third-party action over dual capacity, consequential loss, and exclusions
- Important endorsements such as USLHW, Maritime, Voluntary Compensation, and waiver of our right to recover, and when we qualify for them
- Addressing the leasing situation
AILP Coverage: Commercial Property
- General issues of valuing property: ACV vs. R/C vs. Functional
- Coinsurance
- Methods of writing specific, blanket, and value reporting
- Addressing the Building and Contents Form CP 00 10 – What's building and BPP and what's not
- Additionals
- Extensions
- Property conditions of vacancy and loss valuation
- Cause of Loss Special Form CP 10 30
- General exclusions, additional exclusions, and limitations of
ISSUES COURSES: CL
AILP Issues: Commercial Liability Part 1
- "Who is an insured" issues, such as why the request for CG 20 11 Managers or Lessors of premises?
- Contractors, Owners, and Developers' issues, such as CG 20 33, CG 20 10, and CG 20 38, specified vs. automatic; what's the difference? Why the request for older editions vs. newer editions? What is "arising out of"?
- AI vs. NI: Is there a difference?
- Indemnitee vs. AI status
- Primary and non-contributory or not
- Limits – How much is enough? Amending the limits, designated project or premises, aggregate limit amendments, products, and completed operations redefined, and why
- Miscellaneous issues such as the statute of limitations vs. statutes of repose, waiver of subrogation provision vs. endorsement, wrap-ups and your client, certificate of insurance issues, and problems
AILP Issues: Commercial Liability Part 2
- Exclusions that cause problems, such as Damage to property – operations vs. completed operations exclusions; Renting property – real or personal and damage to it; improper use of damage to your work exclusion; Construction defect or not; Pollution, not exclusion; Liquor liability and BYOB; Auto in the GL; Drones and finding
- Exclusionary endorsements to beware of: Excluding specifics, Amendment, and limitation endorsements that are exclusions in disguise
- Exclusions remind us to buy other policies, such as EPLI and Cyber
AILP Issues: Commercial Property
- Knowing how to amend property when you need to – additional covered property endorsement for the excluded property; property not covered endorsement to avoid duplication; specific property endorsements for certain property types such as signs, antennas, and landscaping; New options for tenants and building items; drones
- Endorsements affecting loss settlement, such as manufacturers' selling price, margin clause, value reporting form, ordinance or law, and debris removal, vacancy change options
- Adding other interests – loss payable or adding building owner
- Business income issues – Coinsurance; described premises or not; BII period exclusion; ordinance or law consideration; BII form vs. BII in BOP; amending the period of restoration; dependent property consideration; BII and loss to vehicles; drones and BII
AILP Issues: Employment Practices Liability Insurance (Replaces MLIS EPL)
- The five employer moves that practically guarantee a lawsuit
- Which EPLI setups protect — and which leave clients hanging
- Sneaky coverage gaps hiding in “claims-made” policies
- Third-party claims that come out of nowhere
- Real-world scripts to explain EPLI without the legal jargon
AILP Issues: Cyber Coverage (Replaces MLIS Cyber & Privacy)
- Understanding the Exposure: Learn why cyber threats are constantly changing and why coverage forms are struggling to keep up.
- Real-World Risks: Explore how breaches occur, who causes them, and the financial and legal consequences that follow.
- Policy Comparison & Marketing: Identify what underwriters look for, from data types stored to breach history, and how to make your insureds more marketable.
- Coverage Breakdown: Dive into first-party and third-party cyber coverage components—from business interruption and data restoration to regulatory penalties and extortion demands.
- Key Definitions & Exclusions: Decode policy terms, common exclusions, and carve-backs critical to securing meaningful protection.
- Claims & Conditions: Understand claims-made triggers, hammer clauses, defense costs, application severability, and rescission.
- Emerging Issues & Trends: Review prominent players, carrier variations in coverage offerings, and valuable resources available to both agents and clients.
AILP Issues: Agent's E&O-Legal Duties, Data Risk & Operational Risk Mgmt
- Data privacy compliance and cyber exposures
- Binding authority and underwriting guidelines
- Certificates of Insurance and documentation standards
- ACT best practices for texting and e-delivery
How to Earn the Designation
Step 1: Decide on the Personal Lines or Commercial Lines focus (or choose the Combined PL and CL designation).
Step 2: Choose from the Upcoming courses listed below and Register to get started.
Step 3: Complete all 8 Courses for Personal Lines or all 10 courses for Commercial Lines within 4 years, or all 17 courses for the Combined PL and CL Designation within 6 years to receive your AILP Designation!
Update Requirements
To retain the designation, complete 6 CE credits annually via MAIA in intermediate-to-advanced programs focused on policy issues (not basic coverage reviews).
Qualifying programs include (examples):
AILP Issues courses (not Coverage courses)
Any class noted as an AILP Renewal Approved Program
For renewal classes, please email the course details and your intent to renew to MAIA's Education team at educationteam@massagent.com before registering, to ensure the class qualifies for credit.
Exam Information
(The Exam is Online)
At the close of class, the exam opens at 4:00 PM and closes at 4:00 PM the following day (24 hours later).
You have 60 minutes to complete after you begin.
Sign and submit the Affidavit of Personal Responsibility (must have a disinterested third-party proctoring exam) to vod@massagent.com
Exam access details are emailed on exam day.
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Includes a Live Web Event on 05/26/2026 at 9:00 AM (EDT)
May 26, 2026 | 9am to 4pm | CE: 7 hours
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Register
- Non-member - $260
- Member - $160
- More Information
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Includes a Live Web Event on 06/02/2026 at 9:00 AM (EDT)
June 2, 2026 | 9am to 4pm | CE: 7 hours
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- Non-member - $260
- Member - $160
- More Information
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Includes a Live Web Event on 06/16/2026 at 9:00 AM (EDT)
June 16, 2026 | 9am to 4pm | CE: 7 hours
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- Non-member - $260
- Member - $160
- More Information
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Includes a Live Web Event on 06/23/2026 at 9:00 AM (EDT)
June 23, 2026 | 9am to 4pm | CE: 7 hours
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- Non-member - $260
- Member - $160
- More Information
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Includes a Live Web Event on 07/07/2026 at 9:00 AM (EDT)
July 7, 2026 | 9am to 4pm | CE: 7 hours
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- Non-member - $260
- Member - $160
- More Information
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Includes a Live Web Event on 07/14/2026 at 9:00 AM (EDT)
July 14, 2026 | 9am to 4pm | CE: 7 hours
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- Non-member - $260
- Member - $160
- More Information
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Includes a Live Web Event on 07/16/2026 at 9:00 AM (EDT)
July 16, 2026 | 9am to 4pm | CE: 7 hours
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- Non-member - $260
- Member - $160
- More Information
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Includes a Live Web Event on 07/21/2026 at 9:00 AM (EDT)
July 21, 2026 | 9am to 4pm | CE: 7 hours
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- Non-member - $260
- Member - $160
- More Information
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Includes a Live Web Event on 07/30/2026 at 9:00 AM (EDT)
July 30, 2026 | 9am to 4pm | CE: 7 hours
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- Non-member - $260
- Member - $160
- More Information
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Includes a Live Web Event on 07/30/2026 at 9:00 AM (EDT)
July 30, 2026 | 9am to 12pm | CE: 3 hours
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- Non-member - $260
- Member - $160
- More Information
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