Applying Ethics & Diversity to Risk Assessment

Applying Ethics & Diversity to Risk Assessment

Recorded On: 06/30/2023

If you have ever said, “I don’t see color” or “I treat everyone equally”, you may have been displaying unconscious or implicit bias. Becoming aware of how the various forms of this behavior can creep into our personal and professional interactions will help to minimize their impact on decisions we make. 

Developing an awareness of the various biases and ways to eliminate them from our interactions with staff, clients, and prospects, will reduce the errors and omissions potential during various risk assessment processes.

John Fear, CISR, CPIA, CPSR

Founder/ Principal - Educational Instructor

Premier Business Consulting

John Fear has worked in the insurance industry for 32 years in the areas of Life & Annuity, Small Commercial, Boiler & Machinery, Field Operations, Process Engineering and Personal Insurance. In 2007, John left the corporate life to start his own consulting firm – Premier Business Consulting.

 As National Director of Agency Development at Travelers, John conducted hundreds of workshops for agency owners and developed and facilitated sales training sessions throughout the country for thousands of Producers and CSRs. He has consulted with agencies across the country, focusing on improving sales and maximizing operational efficiencies. In addition to developing and delivering sales and continuing education courses, John is also a certified facilitator for National Alliance and the American Insurance Marketing Society (AIMS) where he facilitates the CPIA designation classes.

 Since starting his own business, he has been a featured presenter at several National Sales Meetings for major insurance companies and Independent Agency organizations. Those experiences have given him an outstanding knowledge and insight into real life solutions that effectively meet agency needs. His workshops enable agents to meet and exceed their business objectives by incorporating sound business principles into their everyday operations.

 John, his wife Cheryl and their twelve-year-old Cairn terrier Sasha live in the Adirondack Region of New York State where they are owners of The Adirondack Inn which has been recognized each year with Trip Advisor’s Certificate of Excellence.

Key:

Complete
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Available
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Module 1 Video
Open to view video.
Open to view video.
Module 1 Quiz
8 Questions  |  Unlimited attempts  |  12/12 points to pass
8 Questions  |  Unlimited attempts  |  12/12 points to pass Ethical Behaviors: Ethics or moral philosophy is a branch of philosophy that "involves systematizing, defending, and recommending concepts of right and wrong behavior".
Module 2 Video
Open to view video.
Open to view video.
Module 2 Quiz
6 Questions  |  Unlimited attempts  |  11/11 points to pass
6 Questions  |  Unlimited attempts  |  11/11 points to pass Part 2: Errors & Omissions When dealing with the legal liability standards, the general rule for agents is as follows: Where a specific request is made for a particular type of insurance coverage, an insurance agent owes a duty to provide such coverage or inform the insured that such coverage is not available / excluded.
Module 3 Video
Open to view video.
Open to view video.
Module 3 Quiz
6 Questions  |  Unlimited attempts  |  10/10 points to pass
6 Questions  |  Unlimited attempts  |  10/10 points to pass Part 3 – Unconscious Bias
Course Survey
5 Questions
Certificate
3.00 Ethics credits  |  Certificate available
3.00 Ethics credits  |  Certificate available