Customer Management Skills: Building Trust and Managing Conflict
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This learning module helps the learner review the four communication styles often used and discussed in relationship management. The module also demonstrates for the user how to build trust with clients. A section on managing conflict provides ready to use tips.
This course can be purchased individually or as a part of the Customer Management Skills Package.
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Building Trust and Managing Conflict
Begin self-paced component package.
Begin self-paced component package.
This learning module helps the learner review the four communication styles often used and discussed in relationship management. The module also demonstrates for the user how to build trust with clients. A section on managing conflict provides ready to use tips.
