Customer Management Skills: Introduction to Relationship Management
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This learning module introduces the learner to the four communication styles. The learner will identify their own communication style and learn techniques for communicating with others such as clients, team members, managers and carrier underwriters.
This course can be purchased individually or as a part of the Customer Management Skills Package.
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Introduction to Relationship Management
Begin self-paced component package.
Begin self-paced component package.
This learning module introduces the learner to the four communication styles. The learner will identify their own communication style and learn techniques for communicating with others such as clients, team members, managers and carrier underwriters.
