Customer Management Skills: Sales Basics - Uncovering Customer's Needs
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Making a confident, first impression requires attentiveness and understanding the client's needs - known and unknown. This course covers how to use a variety of questioning styles to uncover key information to gain a deeper understanding of the client's risk management needs.
This course can be purchased individually or as a part of the Customer Management Skills Package.
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Sales Basics - Uncovering Customer's Needs
Begin self-paced component package.
Begin self-paced component package.
Making a confident, first impression requires attentiveness and understanding the client's needs - known and unknown. This course covers how to use a variety of questioning styles to uncover key information to gain a deeper understanding of the client's risk management needs.
