Hybrid-Online Property & Casualty Pre-Licensing Course - February 16th - 20th, 2026

Chris Kendall spent the majority of his working career with the Cincinnati Financial Corporation, where he was Vice President and Director of their Commercial Lines operations, which included close to 1,000 employees.  His duties included both teaching and managing underwriter training classes in property & casualty insurance.  Chris also has experience performing management duties on the agency side with Assured Partners.  He is now Executive Director of the Greater Cincinnati Insurance Board, the longest running insurance agent's association in America, founded in 1838.  Chris has been teaching property & casualty pre-license classes, as well as continuing education, in both a live and virtual environment for 7 years.

Cristie is a licensed Property, Casualty, Life, and Health insurance agent. She began her insurance career at an independent agency in Southern Ohio in 2015 as the administrative assistant while finishing college. In 2018, Cristie earned her P&C licensed and became the agency's commercial account manager. She was eager to learn how she could better help her clients and earned the Certified Insurance Counselor (CIC) designation in 2020. Cristie then had the opportunity to become a leader within the agency, and in 2021 became a minority owner and the Vice President of Business Development. In 2024, Cristie joined the OIA as the P&C Training Specialist, tasked with helping to build a pre-licensing program. She now occupies the role of Market Access Manager at the OIA.

Cristie's favorite thing about the insurance industry has always been all of the wonderful people she gets an opportunity to meet. She says she's thankful to now enjoy the opportunity to help the agents she used to work alongside.

Ashley Fitzsimmons is the Director of Professional Development with the Ohio Insurance Agents Association. Prior to her work in education and training, Ashley spent years working in an independent insurance agency, where she gained hands‑on experience with client service, coverage conversations, and risk prevention. In this course, Ashley draws on real‑life agency scenarios to bring practical context to the power of prevention and the essentials of effective service.

As the Property & Casualty Training Specialist, Rachel employs her industry knowledge and a strong foundation in instructional design and adult learning to assist independent agents. She possesses her P&C license and her Certified Insurance Counselor (CIC) designation. Rachel brings current, practical knowledge of risk management into the courses she develops. Drawing on 15 years of experience in education and training, she specializes in designing engaging e-learning experiences that translate complex insurance concepts into clear, interactive, and real-world applicable content. Her focus is on creating learner-centered training that builds confidence, improves retention, and equips agents with the skills they need to succeed in today’s dynamic insurance environment.