Recognizing Fraudulent Claims and the Insureds Who File Them
Includes a Live Web Event on 07/16/2026 at 9:00 AM (EDT)
-
Register
- Non-member - $105
- Member - $75
Despite escalating punishments for offenders claims fraud remains prevalent. Books of business managed by even the most exceptional insurance pros-people who wouldn’t break a rule under any circumstance-are not immune to insureds who for whatever reason choose to be dishonest.
Instructor Kym Martell has for years worked with insurance companies and agencies to train personnel on how to identify fraudulent activity. Through an abundance of examples and case studies, attendees of this course will learn best practices of how to deal with fraudulent prospects, insureds and claims.

Kym Martell CRM, CIC, AAI, CRIS, MLIS
Owner & Founder
K. M. Associates
With38 years of dedicated experience in the insurance and risk management field,Kym Martell has cultivated a comprehensive understanding of both agency andcompany operations. Beginning in 1995, Kym took a pivotal step in their careerby establishing a prominent training and consulting firm specifically tailoredto serve property and casualty professionals.
Throughout Kym'sillustrious career, they have consistently demonstrated a commitment toexcellence through various facets of their practice. This includes designingand delivering continuing education training programs, developing specializedcurricula to address industry-specific challenges, conducting meticulousE&O (Errors & Omissions) loss control audits, and providing targetedE&O loss control training. Kym's expertise extends further into performancecoaching, where they offer invaluable insights and strategies to enhanceprofessional development within the insurance sector.
Additionally, Kym issought after for their role as an expert witness and their litigation supportservices, which underscore their deep knowledge and credibility in the field.
Kym Martell isrenowned for their dynamic presence as a speaker and presenter at numerousprofessional forums and private organizations. Their presentations cover a widerange of critical topics in property and casualty insurance, errors &omissions mitigation, and certification programs such as Accredited CustomerService Representative (ACSR), Construction Risk Specialist (CRIS), andAccredited Advisor of Insurance (AAI).
Kym's contributions are furtherhighlighted by their approval as an instructor by esteemed organizations likeBig I NJ and IIABA for their E&O Risk Management Program, emphasizing theirrole in shaping industry standards and best practices.