Cannabis is becoming more and more prevalent across the country. And whether we like it or not, it's going to start affecting both our personal and commercial lines clients!  This course will present information on the current industry impact of cannabis use, distribution centers and a robust overview of the Key Characteristics and Risk Management Processes for Cannabis Insurance. While this course is heavily commercial focused, it gives you a great understanding of the types of products your personal clients may be purchasing.

Please note that if you are outside of Ohio, this course does not provide CE credit.

This is a one hour self-study interactive course where participants will understand the legal landscape of the medical and personal use of cannabis and the risks posed to personal lines clients. We will explore the updated ISO Homeowners Policy and apply policy language to discovered cannabis risk.

Please note that if you are outside of Ohio, this course does not provide CE credit.

A Webinar Wednesday replay, this was one of our highest attended courses and once you watch it, you'll know why!

This course will make agents aware of the importance of Product Recall Insurance – from what it is, examples of when it’s happened and why they should be aware of it.

Please note that if you are outside of Ohio, this course does not provide CE credit.

This one-hour course is designed to call attention to changes occurring to the ISO® Homeowners Program effective March 2022. We will review an all-new Homeowners Form, the Homeowners Contents Comprehensive Form (HO 00 14) and how it compares to the Contents Broad Form (HO00 04), as well as various updates through Section I Property Coverages and Section II Liability Coverages.

Please note that if you are outside of Ohio, this course does not provide CE credit.

Agents will learn the ins and outs of transitioning their agencies from both buyer and seller perspectives. Agents will understand how to prepare for transitioning their agency operations and ownership from experienced agents who have bought and sold agencies. This will help ensure a smooth transition during the buying and selling transaction.  Join the IA Valuations team along with a panel of agents to learn about how to ensure successful agency transitions.

Please note that if you are outside of Ohio, this course does not provide CE credit.

Weddings. Corn Mazes. Paintballing. OH MY. Farms are much more than just a place for animals now. Watch this webinar to find out about the new uses of farms and what you should be talking to your clients about.  Farms are no longer just a place for animals. They are wedding venues. They are corn mazes. They are apple and pumpkin and berry picking. They are paintball venues. And sometimes, they just flat out turn into amusement parks. Join Tracy Cotton as she helps agents better understand the possible exposures farms can present when they do more than just farming... and the risk management tips to help.  

Please note that if you are outside of Ohio, this course does not provide CE credit.

In this course, participants delve into the critical aspects of Errors & Omissions (E&O) insurance, focusing on the specific responsibilities, procedures, and operational strategies essential for insurance agents. Covering fundamental principles and best practices, the course addresses agent obligations in policy issuance, claims handling, and client communication.

Participants will gain insights into mitigating E&O risks through effective documentation, compliance with regulatory standards, and proactive client management techniques. By examining real-world case studies and scenarios, agents enhance their understanding of E&O insurance dynamics, equipping themselves to navigate complex insurance scenarios with confidence and professionalism.

Qualifies for E&O discount!  Please note that if you are outside of Ohio, this course does not provide CE credit.

In this course, participants delve into the critical aspects of Errors & Omissions (E&O) insurance, focusing on the specific responsibilities, procedures, and operational strategies essential for insurance agents. Covering fundamental principles and best practices, the course addresses agent obligations in policy issuance, claims handling, and client communication.

Participants will gain insights into mitigating E&O risks through effective documentation, compliance with regulatory standards, and proactive client management techniques. By examining real-world case studies and scenarios, agents enhance their understanding of E&O insurance dynamics, equipping themselves to navigate complex insurance scenarios with confidence and professionalism.

Qualifies for E&O discount!  Please note that if you are outside of Ohio, this course does not provide CE credit.

Insurance professionals rely upon these two defenses when faced with an E&O claim – (1) invariable practice, and (2) documentation. Understanding the need to document, what is meant by “good documentation” and the advantage of using disclaimer language are just some of the key points explored in this module.

Risk assessment questionnaires and coverage checklists can play an important role in providing another layer of defense for an agency against some of the more common E&O allegations.

The operations of insurance agencies can vary based on size, representation, and geographic location. Over time agencies have had to adapt their operations because of changes in carrier capabilities and workflows, the implementation of tools like upload/download, and competitive raters. This unit will explore areas in the agency’s daily operations that may open the agency up to an E&O loss.

Qualifies for E&O discount!  Please note that if you are outside of Ohio, this course does not provide CE credit.

If you have ever said, “I don’t see color” or “I treat everyone equally”, you may have been displaying unconscious or implicit bias. Becoming aware of how the various forms of this behavior can creep into our personal and professional interactions will help to minimize their impact on decisions we make. 

Developing an awareness of the various biases and ways to eliminate them from our interactions with staff, clients, and prospects, will reduce the errors and omissions potential during various risk assessment processes.